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Nearshore IT Support
Outsourcing for U.S. Companies

Get bilingual tech teams—from helpdesk to technical support  — working in U.S. time zones to boost performance and security.

Get Your Free Consultation
Rombo Amarillo

Why Choose VGF for Technical support Outsourcing?

Your technology needs reliable and timely support. VGF offers nearshore IT outsourcing tailored for U.S. businesses.

  • Round-the-clock helpdesk and backend maintenance
  • Systems architects and software developers
  • Secured and reliable infrastructure support
  • Bilingual experts working in U.S. time zones
  • KPI-driven transparency and performance reporting

“Responsible for providing technical assistance and support to end-users… backend operations maintenance, technical assistance, and monitoring.”

Rombo rojo

Nearshore Advantage From Colombia

24/7 Support Without the U.S. Costs
Partner with bilingual Colombian IT professionals who align with U.S. work schedules, providing seamless collaboration and cost-effective solutions.

• Full U.S. time zone coverage
• Fluent English and cultural fit
• 30–50% lower costs than local hires
• Fast onboarding and scalability

“Customized Nearshore Staffing: We design and build teams that are precisely aligned with your processes, goals, and culture.”

Rombo Amarillo

Our IT Support Services

From helpdesk to full-stack development, we provide comprehensive IT support:

  • End-user IT support technicians
  • Systems architects for infrastructure design
  • 24/7 backend operations & maintenance
  • Software developers for web & apps
  • Network & systems troubleshooting
  • Monitoring, security checks, and patch management

“Systems support technicians… ensuring efficient business operations.”

Rombo Amarillo
Rombo rojo
Rombo Rojo

How It Works

Start Getting Reliable Tech Support Today

01
Discovery & needs assessment
02
Team setup – helpdesk, backend, architecture
03
Integrate with your platforms/tools
04
Launch support operations
05
Continuous reporting and optimization
Rombo Amarillo

Benefits you’ll Experience

  • Immediate IT issue resolution
  • High-quality infrastructure and development support
  • Reduced downtime and enhanced security -,Bilingual process alignment with U.S. culture
  • Scalable solutions as business needs change
Rombo rojo
Rombo Amarillo

Why VGF Rises Above

Feature

  • 24/7 Coverage
  • Bilingual technical staff
  • Full-stack capabilities
  • Skill-based team customization
  • Transparency & KPI reporting
  • Cost-efficient and scalable

VGF Nearshore IT Support

U.S. In-house Teams

True Technical Support Partnership

We seamlessly integrate with your IT department to support, build, and grow together.

“We don’t just fill roles; we act as an extension of your team, focusing on long-term success and measurable results.”

Contact Us Today

Let’s Streamline Your Technical support Today.

Tell us about your IT needs — we’ll respond within 24 hours.

You’ll hear from one of our sales consultants within 24 hours.

Talk to us

  • 574 State Route 416, Montgomery, NY. 12549
    Orange County, NY USA
  • Calle 77 # 59-35 Edificio Centro Empresarial Las Américas 3, oficinas 1211, Barranquilla, Colombia
  • +1 845-738-5950
  • [email protected]
  • Mon–Fri | U.S. Business Hours
Website Design & Maintenance outsourcing nearshore
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©VGF Management. 2025

Talent Solutions
  • Administration y operations support
  • Finance y accounting BPO Technology y IT Staffing services
  • Technology & it Staffing Services
  • Human Resources
  • Marketing y creative BPO
  • Sales y business development staffing
Contact us
  • +1 845-738-5950
  • [email protected]
  • [email protected]
  • 574 State Route 416, Montgomery, NY. 12549 Orange County, NY USA
  • Calle 77 # 59-35 Edificio Centro Empresarial Las Américas 3, oficinas 1211, Barranquilla, Colombia
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